Shipping policy

Everything you need to know about receiving your order.

Order Processing

All orders are carefully packed and dispatched within 1–2 business days.

You’ll receive a confirmation email with tracking details as soon as your order is on its way.

Shipping Rates

New Zealand Shipping:

Australia Shipping:

Estimated Delivery Times

Please note: Delivery times may vary during peak periods.

Packaging
Each order is thoughtfully packaged to reflect the Sandmaid experience — simple, clean, and intentional.

Tracking Your Order
Once your order has been dispatched, you’ll receive a tracking link via email so you can follow its journey.

Need Help?
If you have any questions about your order, please reach out to us at: hello@sandmaid.com